Privacy Policy

The Charislux Hub ("we", "us", "our") respects your privacy. This Privacy Policy explains how we handle information when you visit this website or contact our business for event management, wholesale or retail services.

This website is informational only. It has no user accounts, sign-up forms or payment features, and it does not use advertising or tracking cookies.

We only receive personal information that you choose to send us directly, for example when you:

• Send us an email
• Call or send a message to our phone number
• Request a quote, place an order or book an event with us

This may include your name, phone number, email address and details of your enquiry or order.

Information you share with us is used only to:

• Respond to your enquiries
• Provide, plan and deliver the services or goods you request
• Communicate with you about your order or event
• Meet our legal and accounting obligations

We do not sell, rent or trade your personal information. We only share information with trusted service partners (such as event vendors or delivery providers) when it is necessary to fulfil a service you have requested, or when required by law.

We keep your information only for as long as needed to serve you and to meet legal requirements. We take reasonable measures to protect the information you share with us from loss, misuse or unauthorised access.

You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below. We handle personal data in line with the Nigeria Data Protection Act 2023.

Our mobile applications have their own privacy policies. Please see the Number Guessing Privacy Policy for details about that app.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.